> Earn badges, unlock prizes
Manage your bill and usage
The main menu will show you your usage and prepaid balance or billed amount for postpaid users. Swipe left to check your quota for data, voice and SMS.The fifth tab will show you free airtime and credit allocated for your plan like birthday bonuses, reload bonuses, etc.
The app will also show you detailed information for the data plan you’re currently subscribed to. Just tap on “View Details” on internet quota to see the specific types of usage, such as unlimited social, unlimited video, etc.
Should you require more assistance such as to extend the validity of your prepaid account, or buy more internet/voice & SMS, just tap on the “Reload” or Buy” option. Postpaid users can pay their bills by tapping on “Pay Bill”.
Make payments and reload
The new MyDigi app now supports more payment methods via online banking, credit card, and debit card. This allows you to pay for your postpaid bills, or reload your prepaid account right from the app itself. Best of all, Digi does not impose any surcharges on your payment transactions.
Manage your account and subscriptions
On top of monitoring your usage and making payments and reloads, you can also manage your Digi account and subscriptions from within the app. Just tap on Settings under the menu and you can access general settings.
Live Chat support
Need help from Digi regarding your line? You can always send an email to Digi, but if it is an urgent matter, you can also use Live Chat right from the app itself. Located under Support in the Menu, just tap on Live Chat, send your query, and wait for a reply. The support section also gives you access to the latest announcements on the community page.